Read About our FAQ Section


Please read through our Frequently Asked Questions before contacting support for any issues you’re facing as we do our best to minimize any issues customers face through the ordering process.


Our set payment methods CashApp, PayPal, Zelle, Bitcoins, Apple Pay, Google Pay, and Chime are placed for the convenience of our clients, reducing the usually cumbersome process customers often face when placing orders online safely, to the extent we choose the best and safest peer-to-peer wallets.

Where is my order?

If your order has not arrived by the estimated delivery date we’re here to help but it’s worth checking a few things before getting in touch. It will take between 3 and 5 days for your order to be dispatched from our warehouse, we will email you to confirm once your order is on its way. If you’ve chosen standard or next-day delivery check the tracking link we sent in your despatch email to view up-to-date tracking information.

Can i track my order?

Yes, you can track your order by visiting the Track Order page.

Part of my order is missing?

On occasions, we are unable to send all of the items you have ordered. We will send you an email if you are to expect any missing items from your order so please check your mailbox. Some details may also be printed on your despatch note. We will refund any payment taken for items not sent. If you have not received an email from us or if there is no information on your despatch note, please visit our contact us page and we resolve the issue for you as quickly as we can.

Do I have to create an account to shop with you?

Yes but creating an account is really simple to do and once your set it up you’ll be able to check out faster, save frequent addresses, track your orders, and be the first to hear about competitions, offers, and discounts.