Last updated February 08, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Big Chiefs Carts

Attn: Returns


326 Boyd St, Los Angeles, CA 90013, USA

Los Angeles, CA 90013

United States

Return shipping charges will be paid or reimbursed by us. 


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


Please contact us at the contact details below for defective or damaged products to arrange a refund or exchange.


If you have any questions concerning our return policy, please get in touch with us at:

+1 (209) 266-3647

This return policy was created using Termly’s Return and Refund Policy Generator.